Our customized Conflict Resolution Workshops teach frameworks and techniques for resolving conflicts, both those that one is party to and those that one has to mediate.

Course offerings for conflict resolution training include…

• Opportunities within Conflict
• Bridging Differences
• Mediation Skills
• Dealing with Difficult People
• Resolving Client Disputes
• Perspective Analysis
• Adapting to Different Social Styles

Our hands-on workshops combine theory with practice, using a mixture of lectures, exercises, and customized client-specific case studies. We also examine different conflict-styles, and introduce strategies for dealing with each. The conceptual frameworks and models we use were developed at Harvard, MIT, Columbia, and other leading universities, as well as at Consensus. Together, they serve as a preparation tool and as a guide for resolving conflict in a constructive way.

Click here to learn more about our Conflict Resolution Workshops.