Conflict is a natural outcome of human interaction – whether at home, in communities, or in the workplace. Left unaddressed, conflict can be destructive to the individuals involved, and the cost to your organization can be catastrophic, leading to low productively, inefficiency, broken relationships, heightened attrition, and squandered opportunities.

However, conflict can be a powerful engine for change and growth. Interpersonal differences can lead to new perspectives and creativity, as well as highlight issues that require immediate attention. Thus, if conflict is harnessed correctly, it can be a positive aspect of social and organizational dynamics.

The challenge is, “How can conflict be resolved in a way that supports constructive outcomes, while avoiding destructive interactions and inefficiency?”

Our customized conflict resolution workshops answer this question.

Workshop Options (Duration): from 2 hours to 3 days

Number of Participants: 24 maximum (please contact us to discuss larger audiences)

Learning Objectives:

• Transition most conflict situations into more positive situations
• Manage differences moer effectively and productively
• Diagnose the underlying contributors to a conflict
• Know how to mediate a conflict between others
• Be ready to develop action plans for dealing with conflicts
• View "difference" in a constructive way
• Identify one's own conflict style
• Understand the strengths and weaknesses of different conflict styles, and how to best deal with each