Constructive Candor in the Workplace
CLECPE Overview In an ever changing environment, the ability to adapt to change is paramount. As the global marketplace continues to evolve, organizations face greater uncertainty and increased competition. Successfully navigating today’s stormy climate is conditioned upon a team’s ability to get the best from each of its members and to integrate each individual’s strengths into an even stronger whole. However, such collaboration is only possible when members of the team communicate effectively with one another. Frank dialogue, even about sensitive or divisive topics, is critical for a group to function at its best. This high-energy workshop teaches a framework for constructively broaching conversations that tend to generate anxiety and, if handled incorrectly, have the potential to give rise to conflict.
Some of the things you will learn include…
- …a framework that was developed at Harvard University, for initiating uncomfortable conversations in a constructive way
- …how to apply the framework to a wide variety of difficult situations
- …how to share difficult information with colleagues, clients, and professional contacts
- …skills for managing interpersonal conflict in different areas of your life
- …how to have a constructive conversation, even when the other party is being antagonistic
Methodology This high-energy, hands-on course is approximately 20% interactive lecture and 80% exercises. Once you’ve learned the framework, our faculty will help you apply it to a variety of contexts, including a personalized scenario that you will introduce from your professional experience.
Keynote Speaker: Michael Tsur, Esq. Michael Tsur is one of the world's foremost experts on crisis negotiation, particularly within the Middle East. He provides advisory services to executives and governmental authorities throughout the world, and regularly is a featured keynote speaker in the for-profit and non-profit sectors. He is an adjunct professor in Hamline University Law School's (Minnesota) prestigious dispute resolution program, and at Hebrew University's Business School and Law Faculty (Israel). He also teaches the flagship course on Advanced Negotiation at Hamil, Israel's premier senior-executive education provider.
In this exciting keynote address, he will share how he used the Constructive Candor framework in a variety of high-stakes contexts including:
- the safe release of kidnapped FoxNews journalists
- the withdrawal of Israel from Gaza
- the peaceful resolution of the Church of the Nativity standoff
- the negotiated exchange of Hezbollah prisoners and Israeli soldiers
- the negotiation of complex business deals in Asia, Europe, and North America
Intended Audience - Executives
- Business Owners
- Lawyers
- HR Professionals
- Managers
- Accountants
- Mediators
- ADR Practitioners
- Diplomats
CLE & CPE Credits Continuing legal education (CLE) credits are provided through event-sponsorship by
NYSDRA, a non-profit dispute resolution organization. Continuing professional education (CPE) credits are provided through Consensus' accreditation by the New York State Education Department Office of the Professions.
Participant Feedback “Every manager would benefit from this course.”
- Director of Human Resources “This will help tackle management differences with my partner.”
- Small Business Owner “Thanks to you, I feel more confident about how to share the difficult news with my team, come Monday.”
- Senior Manager Registration Nonprofit employees, group reservations, and purchasers of multiple workshops enjoy discounted pricing. Please
contact Consensus to discuss other discounts that might apply.
