Consensus - Opportunities within Conflict

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Opportunities within Conflict

CLECPE
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Overview

According to many reports, managers spend as much as 70% of their time managing conflict. As work groups become more diverse, extend across regions and beyond borders, and incorporate different cultural backgrounds, the likelihood for and complexity of conflict increases. Left unaddressed, the costs of destructive conflict to the individuals involved and to their organizations can be catastrophic, leading to low productivity, inefficiency, broken relationships, heightened attrition, and squandered opportunities. However, conflict can be a powerful engine for change and growth. Constructive conflict and interpersonal differences can lead to new perspectives and creativity, as well as highlight issues that require immediate attention. Thus, if conflict is harnessed correctly, it can be a positive aspect of social and organizational dynamics. This highly-interactive workshop teaches the skills needed to both resolve conflict and capitalize on the opportunities it presents.

Some of the things you will learn include…

…conflict resolution methodologies developed by Consensus, Columbia University, Harvard Law School, and other leading institutions

…how to apply the methodologies to a wide variety of conflict situations

…the core competencies that distinguish successful conflict-negotiators, mediators, and other conflict-resolution specialists

…skills for preparing an intervention to address an active conflict

…how to manage the conflict resolution process effectively, while protecting relationships with conflict partners

Methodology

This high-energy, hands-on course is approximately 20% interactive lecture and 80% exercises. Once you’ve learned the methodologies, our faculty will help you apply it to a variety of contexts, including a personalized scenario that you will introduce from your professional experience.

Keynote Speaker

Meet and get advice from a world-renowned conflict-negotiator, who will deliver a one-of-a-kind keynote. The CICR-Consensus network includes business leaders, political leaders, and ambassadors who have negotiated headline-making issues including corporate mergers, labor disputes, and international peace agreements. While CICR-Consensus is proud to feature this exciting dimension of our programs, due to the nature of our keynote presenters’ public responsibilities, speakers for individual program-dates will be announced closer to their scheduled start.

Intended Audience

Senior Executives
Business Owners
Divisional Managers
HR Professionals
Salespeople
Account Executives
Attorneys
Service Professionals
Claims Officers
Operations Managers
Ombudsmen
Diplomats
Mediators
ADR Practitioners

CLE & CPE Credits

This program satisfies continuing legal education (CLE) and continuing professional education (CPE) requirements set by the New York State Continuing Legal Education Board and the New York State Board for Public Accountancy, in the following amounts:

CLE: 14 credits (1 ethics + 13 skills/practice management)

CPE: 14 credits (Advisory Services)

Participant Feedback

“These are essential skills for anyone responsible for employee management.”
- Human Resources Manager

“I can’t believe how powerful these concepts are. Thanks!”
- Partner, Law Firm

“The tools I learned are sure to be valuable in the field.”
- Chief of Party, NGO

Registration

1-Day Workshop (call for dates)

New York

$990

Nonprofit employees, group reservations, and purchasers of multiple workshops enjoy discounted pricing. Please contact Consensus to discuss other discounts that might apply.

Event Sponsor

CICR-Consensus thanks the New York State Dispute Resolution Asssociation (NYSDRA) for its sponsorship of the Executive Workshop Series.

We are pleased to announce that NYSDRA is an approved CLE Accredited Provider, in accordance with the requirements of the NYS Continuing Legal Education (CLE) Board. This program is applicable for both new and experienced practicing attorneys. Practicing New York attorneys may qualify for financial aid, based upon income guidelines. For more information, please contact NYSDRA.

Columbia University Center for International Conflict Resolution (CICR) is a leading contributor to the resolution of international deadly conflict. Located within the Salzman Institute for War and Peace Studies at the School of International and Public Affairs, CICR is recognized internationally for its contributions to conflict transformation and peace building through research, education, and practice.

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